Support

We usually reply within 1–2 business days.

Tip: include your iPhone model, iOS version and the sentence you said if a meal was logged wrong. It helps us fix it fast.

Common questions

A food was logged with the wrong amount

Before you tap Log meal, tap the amount chip on that line to change it, or use “Add or fix by voice” (“make that two eggs”). If it’s already logged, open the meal, delete it and log it again, or tap “This looks wrong” so we can fix the food data. Saying amounts out loud (“200 grams”, “two cups”, “a large bowl”) gives the tightest range.

The mic isn’t working

Check Settings → BiteTalk → Microphone and Speech Recognition are both on. Then force-quit and reopen the app.

Restore my subscription on a new iPhone

Sign in with the same Apple or Google account, then go to Profile → Restore purchases.

Cancel my subscription or free trial

iPhone Settings → your name → Subscriptions → BiteTalk → Cancel. Do it at least 24 hours before the trial or period ends.

Request a refund

Refunds are handled by Apple. Visit reportaproblem.apple.com and choose BiteTalk.

Apple Health isn’t syncing

Open the Health app → your profile → Apps → BiteTalk and turn on the categories you want to share.

Delete my account and data

See Delete your account.